Vemi Privacy Policy | Your Data & Security

Effective Date: 01 May 2026

Vemi values your privacy and understands the importance of how your information is used and shared online. We respect your privacy and will only collect and use information in ways that are beneficial to you and in accordance with your rights and our legal obligations. This policy explains how we collect, use, store, safeguard, and share your data in connection with our appointment scheduling services platform, including when our services are embedded on third-party websites. Your access and use of these services is subject to the Terms of Use. Please make sure that you have carefully read and understand the Terms of Use. By using our services or our online platform, you hereby represent and warrant that you have read, understand, and agree to our Terms of Use and collection, storage, use and disclosure of your personal information as described in the Privacy Policy. If you do not agree, please stop using our services immediately.

1. About Us

“We/Us/Our”: Vemi Inc., a California Corporation with an address of 49004 Woodgrove Cmn Fremont, California 94539, USA. Our online services platform provides technology that enables users to request and manage appointments with independent dental providers (“Providers”). The platform does not provide dental care, diagnosis, or treatment.

2. Scope of This Policy

When you use a booking interface powered by Vemi, we may collect and process personal information as described in this Policy. This Privacy Policy applies solely to your use of our platform and direct communication between you and the platform. It does not extend to any external websites linked from our platform. We advise you to review the privacy policies of other websites before providing any data to them.

3. Data Collection

We collect data in several ways:

Automatically through your use of our platform (see section 11 for details on Cookies).
Voluntarily when you provide it, including but not limited to users typing into fields, sending emails, or other communications.
From dental providers

The data we may collect includes:

Name or other personal information
Contact information (mailing and email addresses, telephone numbers)
Scheduling Information (appointment date and time, provider selection, service requested)
Health related Information( reason for visit)
Financial information (credit/debit card numbers)
IP address (automatically collected)
Web browser type and version (automatically collected)
Device and Operating system (automatically collected)
A list of URLs including referring site, your activity on our site, and the site you exit to (automatically collected)

4. Use of Your Data

We store all personal data securely in compliance with the EU General Data Protection Regulation (GDPR). We use your data to:

Manage your access to our platform
Personalize your experience on our platform
Supply our products and services including transmitting information to Providers
Tailor our products and services to you
Respond to communications from you. Such as confirmations, reminders and updates
Conduct market research
Analyze your use of our platform to improve our services and user experience
Detect or prevent fraud, abuse or other harmful activities
Maintain account and network security
Request feedback
Maintain legal and regulatory compliance
Respond to legal requests
Enforce compliance with Vemi’s Terms of Use and policies.

In some cases, we may need to collect data as a statutory or contractual requirement. Without your consent for us to use this data, we may be unable to provide certain products and services. Consumer information is not shared with third parties for marketing purposes, but it can be used for including contacting you via email, phone, or mail with information and offers on our products and services. We will not send unsolicited marketing or spam and will take steps to ensure your rights are protected. We process your personal data only if one of the following applies:

You have given consent for specific purposes.
Processing is necessary for an agreement you are part of or to take steps at your request before entering an agreement.
Processing is required for compliance with a legal obligation.
Processing is necessary to protect your vital interests or those of another person.
Processing is necessary for a task carried out in the public interest or in the exercise of official authority.
Processing is necessary for legitimate interests pursued by us or a third party, unless overridden by your fundamental rights and freedoms.

We do not use health-related information for targeted advertising.

5. Data Storage

We retain your data only as long as necessary to fulfill the purposes described in Section 4, comply with legal obligations, resolve disputes and enforce agreements, or as long as we have your permission. We periodically review our data retention practices Your data is stored on Vemi’s servers in the United States and European Union countries. Some or all of your data may be stored or transferred outside the European Economic Area (EEA). By using our platform and providing information, you agree to this transfer. We take steps to ensure your data is treated securely and in accordance with GDPR. Security measures include physical, electronic, and managerial procedures to protect data collected through our platform. Where required, we implement appropriate safeguards, such as: Standard Contractual Clauses and other lawful transfer mechanisms. However, transmission over the internet may not be completely secure, and you should take precautions when transmitting data to us.

We may share personal information with Providers to enable Providers to review appointment requests, communicate with you, and deliver services.

We may share your data with third parties to provide services on our behalf, such as payment processing, delivery of goods, search engine services, and advertising. These third parties may need access to your data. We ensure that your data is handled safely and securely by these third parties. We may compile and share anonymized statistics about our platforms’s usage, including traffic, usage patterns, user numbers, and sales data. This data will not include any personally identifying information.

In certain circumstances, we may be legally required to share data, such as in legal proceedings or compliance with legal obligations. We do not need further consent to share data in these situations.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information

7. Business Changes

If we expand or reduce our business, this may involve the sale or transfer of control of all or part of our business. Any data relevant to any part of our business being transferred will be transferred along with that part. The new owner will be permitted to use the data for the purposes for which it was originally collected. You will be informed of such changes in advance.

8. Controlling Your Data

When you provide data via our platform, you will be given options to restrict our use of your data. You can manage your data preferences and opt-out of receiving emails from us. Customers opt in to receive SMS messages from VEMI INC by submitting their phone number through an online website form that includes explicit SMS consent language. Consent is collected at https://vemi.aiconnect-with-us/. VEMI INC will send you recurring informational and promotional text messages. Message frequency varies. Message & data rates may apply. Reply STOP to opt out. Reply HELP for help.
SMS opt-in information and phone numbers collected for SMS communications are not shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes. We use your phone number solely to provide the SMS communications you have expressly consented to receive, except where disclosure is required by law or necessary to provide the requested messaging service.

9. Withholding and Withdrawing Information

You can access our platform without providing any data. However, to use certain features, you may need to submit data. You can restrict your browser’s use of cookies. You can withdraw your consent for us to use your data at any time by contacting us (see section 15). We will delete your data, though this may limit our ability to provide certain services.

10. Accessing Your Data

You have the right to request a copy of your personal data held by us. For details, contact us at info@vemi.ai or using the contact details in section 16.

11. Cookies

Our platform uses first-party Cookies to enhance your experience. Third-party Cookies may also be used for advertising and analytics. These help us understand how you use our platform and improve our services. We do not use health-related information for cross-context behavioral advertising.

12. Artificial Intelligence

This platform may use automated systems, including artificial intelligence and machine learning technologies, to support administrative and technical functions such as appointment processing, communications, fraud prevention, and platform improvement. We do not use identifiable health-related information or other sensitive personal information submitted through the platform to train generalized artificial intelligence models. To the extent permitted by applicable law and any applicable agreements with Providers, Vemi may use aggregated, anonymized, or deidentified information to improve the Services, including analytics, product development, research, and artificial intelligence or machine learning features, provided such information does not identify any individual. Where applicable, users retain the rights afforded to them under applicable laws with respect to automated decision-making and profiling.

13. Your Privacy Rights

Residents of California may have the right to:

Know what personal information is collected
Request deletion
Request correction
Limit use of sensitive personal information – We do not sell personal information.

Under Nevada law (SB 220), Nevada residents may request that we not sell certain personal information. We do not sell personal information as defined under Nevada law. Requests may be submitted to: info@vemi.ai

Under GDPR, you have the right to:

Access, delete, or correct your personal data
Complain to a supervisory authority
Be informed about data processing
Restrict processing
Data portability
Object to data processing
Rights related to automated decision-making and profiling For more information or to enforce these rights, contact us (see section 16).

15. Automated Decision-Making

If we use personal data for automated decision-making that has a legal or significant effect on you, you have the right to challenge the decision and request human intervention. This right does not apply if the decision is necessary for a contract, authorized by law, or based on your explicit consent.

16. Children’s Information

Children under the age of 18 may access the Platform and Services with consent of a parent or legal guardian, and as such this Privacy Policy will apply to them. We comply with the Children’s Online Privacy Protection Act (COPPA). Our Platform and Services are not intended for children under 13 years of age and we do not knowingly collect Personal Information from children under the age of 13. In the event that we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us immediately.

17. Contact Us

If you have any questions about our platform or this Privacy Policy, contact us at info@vemi.ai , by phone at +1 650-613-5777, or by mail at 49004 Woodgrove Cmn Fremont, California 94539, USA. Ensure your query is clear, especially if requesting information about data we hold about you.

18. Changes to Our Privacy Policy

We may update this Privacy Policy as needed or as required by law. Any changes will be posted here. By continuing to use our platform after changes are made, you accept the revised terms. We recommend checking this page regularly to stay informed.

For Dental Provider Policy

Our website offers the ability to request and schedule appointments through a third party scheduling platform provided by Vemi (the “Scheduling Platform”). You understand and agree that your information will be transmitted to and processed by the Scheduling Platform for the purpose of facilitating your appointment.

The Scheduling Platform is an independent third party separate from us and subject to its own terms and policies. By your access or use of these services, you agree to be bound by Vemi’s Terms of Use and Privacy Policy, which are incorporated into these Terms of Use. Please review Vemi’s Terms of Use and Privacy Policy

Vemi Terms of Use
Vemi Privacy Policy


					Frequently Asked Questions
				
							
					
						What information does Vemi collect about me?
						
					
					
						We collect information that you voluntarily provide when using our booking interface (such as your name, contact details, and appointment preferences), data shared by your dental provider, and automated technical data (like cookies) to help our platform run smoothly.
					
				
							
					
						Does Vemi use my health or personal data to train AI models?
						
					
					
						No. We do not use any identifiable health-related information or sensitive personal data to train generalized artificial intelligence or machine learning models. We only use fully anonymized, aggregated data for system improvements and analytics.
					
				
							
					
						How is my data shared with third parties?
						
					
					
						Your data is primarily shared with your dental provider to manage your appointments. We may also share data with trusted third-party services that help us operate (like payment processors or security tools). We never sell your personal information or send unsolicited spam.
					
				
							
					
						Where is my data stored and how long do you keep it?
						
					
					
						Your data is securely stored on Vemi’s servers located in the United States and the European Union (EU). We only retain your information for as long as it is actively needed to provide our services, resolve disputes, or comply with legal rules.
					
				
							
					
						Can I opt out or request that my data be deleted?
						
					
					
						Yes. You can browse our platform without providing data, though it is required to book appointments. You can restrict cookies through your browser at any time or contact us directly at any point to withdraw your consent and request access to or deletion of your information.